Call center’s decline deepens

08/01/2020 11:45 AM 0 komente

FacebookLinkedinTwitteremailPrintCompanies operating as call centers have flourished in the last decade. Double-digit revenue growth, high profits, the advantage of the cheap labor force and knowledge of the Italian language, the secure overseas market, attracted many local and foreign entrepreneurs. But for two years, the sector has entered a phase of contraction. Major companies, with a weight in employment, have reduced the number of employees and revenues are no longer rising. The first blow came from a tightening of measures by […]

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