Downward call center, Forex and Italian government pressure

12/12/2018 4:23 PM 0 komente

2017 was the first year of testing of the call center sector, which at the end of 2016 faced the Italian government’s anger, about the jobs that this rapidly expanding industry in Albania was overtaking Italy. The Italian government has imposed harsh measures for delocalisation, aimed at curbing the further expansion of the call center in Albania. This pressure seems to have begun to deliver, and call center operators are far behind the two-digit growth rates of the past years, […]

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